We make it our mission to see the world through the eyes of those who matter most to you; your customers and guests.

We get that the hospitality industry is facing enormous competition, online and around the corner, and being in the right place, in front of the right traveler, the right meeting or event planner, at the right time, is key to booking the business you want. Marketing the hospitality business can often be, well, inhospitable. The channels that work best for one property may be disastrous for other properties. So if you’re responsible for marketing multiple locations, your job can be quite challenging. And just across the street is your competition, adding more obstacles to the landscape.

Everyone is trying to reach the hearts and minds of the traveler and ultimately increase meeting and event business. You need to get out there and claim them first. If your consumer is looking for the right place, you need to be there at the right time.

At McDougall + Duval, we understand the hospitality landscape. Today’s traveler is more knowledgeable than ever. The online research tools available to your customers are endless. It’s important for hospitality marketers to have an understanding of them all while utilizing only the best channels to get the right messaging out. Then you need to decide what the right message is. Emotional? Rational? Or a combination of both?

Here’s where we come in.

We have the staff and expertise to answer all your questions and help your property communicate appropriately and realize the ROI you need. If you’re looking for new and innovative ways to reach new customers and retain current ones, M+D has you covered!

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